Customer Support & Voice AI

Fin

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Fin is an AI customer service agent from Intercom that answers and resolves customer queries across voice, chat, email and other channels. It works with the Intercom helpdesk or with other helpdesks such as Salesforce and HubSpot.

At a glance

Unconfirmed details are unknown. Check the source for the configuration or plan you need.

Published pricing
Starting at $0.99 usage

Fin AI from $0.99 per outcome; helpdesk seat $19/mo (see all plans); free trial; contact sales for higher tiers

Source for published pricing ↗Checked Oct 28, 2026
Model provider
Not source-confirmed
API access
Not source-confirmed
Self-hosting
Not source-confirmed

Core Capabilities & Integrations

✓Works across voice, chat, email, Slack and social
✓Takes actions in external systems via API, Data Connectors or MCP
✓Runs on Intercom Apex models
✓Hands off to human agents with full context
✓Works with any helpdesk, including Salesforce and HubSpot

Sources and checks

See the sources behind this profile and the dates individual details were checked. Confirm current details directly before making a decision.

  • fin.ai ↗
    Profile overview Checked
    Fin updates accounts, processes payments and refunds, troubleshoots technical issues, and much more.
  • fin.ai/pricing ↗
    Pricing Checked
    From $ 0.99 per outcome

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