Customer Support & Voice AI

Crescendo

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Crescendo is an AI-native customer experience platform that uses AI agents to resolve customer contacts across voice, chat, email and text. It also scores conversations for QA and comes with a deployment team.

At a glance

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Self-hosting
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Core Capabilities & Integrations

✓Resolves across voice, chat, email and text
✓Routes unresolved issues to a person with the full thread
✓Scores 100% of conversations
✓Insights that cluster failures into patterns
✓SOC 2 Type II, HIPAA, ISO 27001 and GDPR

Sources and checks

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  • crescendo.ai ↗
    Profile overview Checked
    Resolves across voice, chat, email and text

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